IMPACT MODEL OF SOME FACTORS ON ORGANIZATIONAL PERFORMANCE
DOI:
https://doi.org/10.20319/icssh.2024.446454Keywords:
Human resource management, Organizational Culture, Innovation, Intellectual Capital, Organizational PerformanceAbstract
This research explores the effects of human resource management practices, organizational culture, organizational innovation, and intellectual capital on organizational performance, with a focus on enterprises in Vietnam. Utilizing foundational theories such as the Resource-Based View and Dynamic Capability Theory, the study integrates these elements to provide a comprehensive understanding of their combined impact. The methodology employs Structural Equation Modeling to analyze data collected from representative firms, ensuring robust insights. Findings demonstrate that human resource management practices significantly influence employee satisfaction and productivity, while an innovation-oriented organizational culture enhances adaptability and creativity. Furthermore, investment in intellectual capital drives competitive advantage, and organizational innovation directly contributes to improved performance outcomes. These results offer critical implications for both academic research and practical applications, providing strategies for business leaders to enhance operational effectiveness and sustain competitive performance in dynamic markets.
References
Bontis, N., (1998). Intellectual capital: an exploratory study that develops measures and models. Management Decision, 36(2), 63-76. https://doi.org/10.1108/00251749810204142
Seleim, A., Ashour, A. and Bontis, N. (2007), "Human capital and organizational performance: a study of Egyptian software companies", Management Decision, Vol. 45 No. 4, pp. 789-801. https://doi.org/10.1108/00251740710746033
Lerro, A., Linzalone, R. and Schiuma, G. (2014), "Managing intellectual capital dimensions for organizational value creation", Journal of Intellectual Capital, Vol. 15 No. 3, pp. 350-361. https://doi.org/10.1108/JIC-05-2014-0063
Pfeffer, J. (1998). The Human Equation: Building Profits by Putting People First. Harvard Business School Press, Boston, MA.
Wagner, J. A. 1994. Participation’s effect on performance and satisfaction: A reconsideration of research evidence. Academy of Management Review, 19: 3 12–33 https://doi.org/10.2307/258707
Singh, K. (2004). Impact of HR practices on perceived firm performance in India. Asia Pacific. https://doi.org/10.1177/1038411104048170
Trần Kim Dung, Trương Thị Lan Anh, Bùi Thị Phương Linh, Nguyễn Thị Loan, Hồ Thị Thảo Trang, Trần Thị Giáng My, Phạm Thị Như Uyên (2017). Cấu trúc tác động của thực tiễn quản trị nguồn nhân lực đến kết quả kinh doanh của doanh nghiệp. Tạp chí Phát triển Kinh tế, 28 (1), 84-100.
Zhao, H., Teng, H., & Wu, Q. (2018). The effect of corporate culture on firm performance: Evidence from China. China Journal of Accounting Research, 11(1), 1–19. https://doi.org/10.1016/j.cjar.2018.01.003
Torgaloz, A.O., Acar, M.F. & Kuzey, C. The effects of organizational learning culture and decentralization upon supply chain collaboration: analysis of covid-19 period. Oper Manag Res 16, 511–530 (2023). https://doi.org/10.1007/s12063-022-00316-1
Zakari, M. (2013). Organizational Culture and Organisational Performance: Empirical Evidence from the Banking Industry in Ghana. International Journal of Business, Humanities and Technology, 3(1), 95-107.
Zaied, R.M.B., Louati, H., & Affes, H. (2015). The Relationship Between Organizational Innovations. Internal Sources of Knowledge and Organizational Performance. International Journal of Managing Value and Supply Chains, 6(1), 53–67. https://doi.org/10.5121/ijmvsc.2015.6105
Cainelli, G., Evangelista, R., & Savona, M. (2005). Innovation and economic performance in services: a firm-level analysis. Cambridge Journal of Economics, 30(3), 435–458. https://doi.org/10.1093/cje/bei067
Mayer, R. E., Dow, G. T., & Mayer, S. (2003). Multimedia Learning in an Interactive Self-Explaining Environment: What Works in the Design of Agent-Based Microworlds? Journal of Educational Psychology, 95(4), 806–812. https://doi.org/10.1037/0022-0663.95.4.806
Heunks, F.J. (1998) Innovation, Creativity and Success. Small Business Economics, 10, 263-272. https://doi.org/10.1023/A:1007968217565
Vermeulen, P. A. M. (2005). Uncovering Barriers to Complex Incremental Product Innovation in Small and Medium-Sized Financial Services Firms. Journal of Small Business Management, 43(4), 432-452. https://doi.org/10.1111/j.1540-627X.2005.00146.x
Organ, D. W., Podsakoff, P. M., and MacKenzie, S. B. (2006). Organizational Citizenship Behavior: Its Nature, Antecedents, And Consequences. London, England: Sage. https://doi.org/10.4135/9781452231082
Podsakoff, N. P., Whiting, S. W., Podsakoff, P. M., and Blume, B. D. (2009). Individual- and organizational-level consequences of organizational citizenship behaviors: a meta-analysis. J. Appl. Psychol. 94, 122–141. https://doi.org/10.1037/a0013079
Suryani, N. N., Gama, I. G., & Parwita, G. B. S. (2019). The Effect of Organizational Compensation and Commitment to Organizational Citizenship Behavior in the Cooperative and Small, Middle Enterprises Department of Bali Province. International Journal of Contemporary Research and Review, 10(01), 21210–21218. https://doi.org/10.15520/ijcrr.v10i01.643
Wijaya, F. R. J., & Purba, D. E. (2020). Perceived workload and organizational citizenship behavior (OCB): The role of psychological empowerment. Psikohumaniora, 5(2), 219-230. https://doi.org/10.21580/pjpp.v5i2.3694
Sumarmi, S., & Tjahjono, H. K. (2021). Organizational citizenship behavior as antecedents and outcome in era technology. Journal of Physics: Conference Series, 1823(1), 012005. https://doi.org/10.1088/1742-6596/1823/1/012005
Patel N., Behrani P. (2023), A study on the relationship between organizational citizenship behavior and work life balance in contemporary work environment, OPJU Business Review, 2, 115-122.
Hermanto, Yustinus B., Veronika A. Srimulyani, and Didik J. Pitoyo. 2024. The mediating role of quality of work life and organizational commitment in the link between transformational leadership and organizational citizenship behavior. Heliyon 10. https://doi.org/10.1016/j.heliyon.2024.e27664
Boselie, P., Dietz, G., & Boon, C. (2005). Commonalities and contradictions in HRM and performance research. Human Resource Management Journal, 15(3), 67–94. https://doi.org/10.1111/j.1748-8583.2005.tb00154.x
Snape E., Redman T. (2010), HRM Practices, Organizational Citizenship Behaviour, and Performance: A Multi‐Level Analysis, Journal of Management Studies, Wiley Blackwell, vol. 47(7), pages 1219-1247, https://doi.org/10.1111/j.1467-6486.2009.00911.x
Gupta, V., Mittal, S., Ilavarasan, P.V. and Budhwar, P. (2024), "Pay-for-performance, procedural justice, OCB and job performance: a sequential mediation model", Personnel Review, Vol. 53 No. 1, pp. 136-154. https://doi.org/10.1108/PR-11-2021-0782
Gupta K., R., Nath Gupta, A., Gupta, S., & Kumar, V. (2022). Organisational Citizenship Behaviour of Employees Towards Organisation and Individuals: An Empirical Study of Indian Service Organisations. Thailand and The World Economy, 40(2), 168–186.
Erkutlu, H. (2011). The moderating role of organizational culture in the relationship between organizational justice and organizational citizenship behaviors. Leadership & Organization Development Journal, 32(6), 532-554. https://doi.org/10.1108/01437731111161058
Chen C.Y., Chou Y.L., Lee C.S. (2021), Social Innovation, Employee Value Cocreation, and Organizational Citizenship Behavior in a Sport-Related Social Enterprise: Mediating Effect of Corporate Social Responsibility, Sustainability, 13(22), 1-10. https://doi.org/10.3390/su132212582
Kumar, V., & Pansari, A. (2016). Competitive Advantage through Engagement. Journal of Marketing Research, 53(4), 497-514. https://doi.org/10.1509/jmr.15.0044
Downloads
Published
How to Cite
Issue
Section
License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
