KNOWLEDGE MANAGEMENT AND ORGANIZATIONAL EFFECTIVENESS AS A SUCCESSFUL PATH TO GLOBALIZATION FOR SMALL AND MEDIUM ENTERPRISES
DOI:
https://doi.org/10.20319/pijss.2018.43.396404Keywords:
Knowledge Management, Research and Development, SME, Globalization, Economic Growth, Organizational EffectivenessAbstract
The purpose of this paper is to study the influence of knowledge management as a critical component of organizational effectiveness, which in its turn influences a successful path to a globalization strategy for small and medium enterprises (SMEs). It is critical for SMEs that knowledge management be enable effectively and efficiently solving the problems, managing dynamic learning, strategic planning and decision making; by analyzing previous literature reviews on the subject of Knowledge management challenges of SMEs, regardless of the financial and human aspects. The significance of this study will affix the knowledge about current issues relating to SMEs in Malaysia in cognitive capital perspective. The article highlights the common issues related to knowledge management, which can be implemented successfully to a business strategy.
References
Andreeva, T. & Kianto, A. (2012). Does knowledge management really matter? Linking knowledge management practices, competitiveness and economic performance. Journal of Knowledge Management, 16 (4), 617 636. https://doi.org/10.1108/13673271211246185
Buckley, Peter J., and Pervez N., Ghauri, 2004. Globalization, Economic Geography and the strategy of multinational enterprises. Journal of International Business Studies 35(3(; 255-255. February 2004.
Cliff Edwards and Kenjii Hall, Remade in the USA,” Business Week May 7, 2007, pp. 44-45.
Culkin, N., & Smith, D. (2000). An emotional business: a guide to understanding the motivations of small business decision takers. Qualitative Market Research: An International Journal, 3 (3), 145-157. https://doi.org/10.1108/13522750010333898
Daft, R.F. (2007). Understanding the theory and design of organizations. Mason: Thomson South-Western.
David Ingram, 2016, What SMEs can learn from large companies.
Durst, S., & Wilhelm, S. (2011). Knowledge management in practice: insights into a medium-Prometheus, 29 (1), 1-16.
Edler, J. (2003). How German companies employ knowledge management. An OECD survey on usage, motivations and effects. In K. Mertins, P. Heisig and J. Vorbeck (Eds.), Knowledge Management: Concepts and Best Practices (pp. 207-221). Berlin: Springer. https://doi.org/10.1007/978-3-540-24778-4_10
Eisenberger, R., & Cameron, J. (1996). Detrimental effects of reward: Reality or myth? Journal of the American Psychological Association, 51, 1153-1166.
Gupta, N.A.; Jaiswal, M.P.A.; Pardasani, R.B.(2002) Teaching case: Managing knowledge and going global at FragraAroma. Manag. Decis. 2014, 52, 1630–1648.
Hutchinson, V., & Quintas, P. (2008). Do SMEs do Knowledge Management? Or simply manage what they know? International Small Business Journal, 26 (2), 131-154. https://doi.org/10.1177/0266242607086571
Ilan Bijaoui (2017) SMEs in an Era of Globalization. International Business and Market Strategies. https://doi.org/10.1057/978-1-137-56473-3
Jean- Pier Jeannet and H. David Hennessey, 2004, Global Marketing Strategies. Sixth edition.
Kluge, J., Wolfram, S., Licht, T. (2001). Knowledge Unplugged. The McKinsey & Company global survey on knowledge management. Houndsmills: Palgrave. https://doi.org/10.1057/9780333977057
Lara Ponomareff & Matt Dixon (2012). Should you bother using social media to serve customers? Harvard Business Review. December 10.
Lim, K. K., & Ahmed, P. K. (2000). Enabling Knowledge Management: A Measurement Perspective. ICMIT 2000. Retrieved from: http://ieeexplore.ieee.org/iel5/7328/19806/00916781.pdf https://doi.org/10.1109/ICMIT.2000.916781
Maruda J., 2010. Introduction to Business 5th Edition.
McAdam, M., & Reid, R. (2001). SME and large organization perceptions of knowledge management: comparisons and contrasts. Journal of Knowledge Management, 5 (3), 231-241. https://doi.org/10.1108/13673270110400870
Musa, H., Mohamad, N., Rajiani, I., Hasman, N.S.B., Azmi, F.R. (2015), The website usage among private sector: A case of Malaysian business organization. European Journal of Business and Management, 7(6), 121-125.
Pellegrini, G., & Paolucci F. (2003). Organic consumers and new lifestyles. An Italian country survey on consumption patterns. British Food Journal, 111(9), 948–974. https://doi.org/10.1108/00070700910992862
Robert Simon (2013). Harvard Business Review.
Susannah Schofield (2013) Successful Business strategy.
Wright, C. (2008). "Reinventing human resource management: Business partners, internal consultants and the limits to professionalization". Human Relations 61(8): 1063-86. https://doi.org/10.1177/0018726708094860
Zhou, K. Z., & Li, C. B. (2010). How strategic orientations influence the building of dynamic capability in emerging economies. Journal of Business Research, 63(3), 224-231. https://doi.org/10.1016/j.jbusres.2009.03.003
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2018 Authors
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.