Milani, F., and Antonella Eliana Sorgente. “THE COMPLEXITY OF THE ITALIAN HEALTHCARE SYSTEM AND ITS RELATIONSHIP WITH CITIZENS AND INSTITUTIONS: WHAT BALANCE IS POSSIBLE? Received: 22nd October 2024 Revised: 28th November 2024, 16th December 2024 Accepted: 6th November 2024”. PEOPLE: International Journal of Social Sciences, vol. 11, no. 2, Mar. 2025, pp. 14-26, doi:10.20319/pijss.2025.112.1426.