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M. S. Bakatubia, “THE IMPACT OF ORGANIZATIONAL RESOURCES ON CUSTOMERS SATISFACTION: Received: 29th November 2021; Revised: 04th December 2021, 23rd December 2021, 6th March 2022; Accepted: 07th March 2022”, pijss, vol. 8, no. 1, pp. 47–59, Mar. 2022.